Shipping & Refund Policy

ALL SALES ARE FINAL however, we will replace items if they are defective or damaged upon receipt. All items will be replaced with the same item in the same color.  If for any reason there is a defect in our product, customer has 7 days from date of package RECEIPT to notify us of the defect. Email us at: dwappeal@yahoo.com

If an item is returned as undeliverable due to incorrect address provided the customer will be responsible for the shipping cost for reshipment. Please make sure that your mailing address is correct before processing an order. We only send to the address YOU provide during order processing.

SHIPPING

All orders are processed within 2-5 business days. Standard shipping typically takes between 2-8 business days, in the US.

Once your order has shipped, you will receive your tracking number to the email you provided during check out.

We are NOT responsible for post office issues relating to lost/stolen packages and/or incorrect provided shipping addresses. If your tracking number shows that your package was “successfully delivered” then it becomes the responsibility of the post office.